Privacy Policy & Personal Data Protection Notice

Information

Effective Date: 19 March 2024

Masterminds Training & Marketing (“Masterminds”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy & Personal Data Protection Notice explains how we collect, use, process, store and protect personal information provided to us through our website, training registration forms, LinkedIn Lead Gen Forms, social media platforms, email, WhatsApp and other communication channels.

This notice is intended to comply with applicable requirements under the Personal Data Protection Act 2010 (Act 709) and applicable amendments and regulations.

1. Personal Data We Collect

Depending on your interaction with us, we may collect:

Full name
Email address
Telephone/mobile number
Company name
Job title or position
Information about your training requirements
Number of participants or intended participants
Registration and enquiry information
Any other information you voluntarily provide to us

We only request information that is reasonably necessary for the purposes described below.

2. How We Collect Your Personal Data

We may collect your personal data when you:

Submit an enquiry through our website
Register for a training programme
Submit a LinkedIn Lead Gen Form
Contact us through email, telephone or WhatsApp
Communicate with us through social media
Request information about our training programmes or services
Participate in our events, programmes or other activities

3. Purposes of Processing

We may use your personal data for the following purposes:

To respond to your enquiries and requests
To provide information about our training programmes and services
To process training registrations
To communicate training dates, venues, programme details and updates
To prepare quotations, proposals, invoices or other business documents where applicable
To administer HRD Corp-related training matters where applicable
To understand your training requirements
To provide customer support and follow-up
To improve our training programmes and services
To send relevant information, announcements or marketing communications where permitted
To comply with applicable legal, regulatory and administrative requirements

4. Disclosure of Personal Data

We will not sell your personal data.

Where reasonably necessary, your personal data may be disclosed to relevant service providers, business partners, training-related parties, technology providers, advertising platforms or regulatory authorities where required for legitimate business, administrative or legal purposes.

Where third parties process personal data on our behalf, we take reasonable steps to ensure that the information is handled appropriately.

5. LinkedIn Lead Generation

If you submit your information through a LinkedIn Lead Gen Form operated by Masterminds Training & Marketing, the information you provide may be received by us for the purposes stated in this notice.

We may contact you using the information provided to respond to your enquiry, provide training information, discuss your requirements or follow up regarding relevant training programmes.

6. Data Security

We take reasonable administrative, technical and organisational measures to protect personal data against unauthorised access, disclosure, misuse, alteration, loss or destruction.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

7. Retention of Personal Data

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, including business, contractual, administrative, accounting and legal requirements.

When personal data is no longer required, we will take reasonable steps to delete, destroy or anonymise it where appropriate.

8. Your Rights

Subject to applicable law, you may have rights to:

Request access to personal data held by us
Request correction of inaccurate or incomplete personal data
Withdraw consent where applicable
Request that certain processing of your personal data be stopped where applicable
Opt out of direct marketing communications

Requests may be subject to applicable legal requirements and reasonable verification procedures.

9. Marketing Communications

If you receive marketing communications from us, you may request to stop receiving such communications by contacting us using the details below.

You may continue to receive essential communications relating to services, registrations, transactions or programmes you have requested.

10. Third-Party Websites and Platforms

Our website, advertisements and communications may contain links to third-party websites or platforms, including social media and advertising platforms.

We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of those third parties.

11. Changes to This Notice

We may update this Privacy Policy & Personal Data Protection Notice from time to time to reflect changes in our business, services, technology or applicable laws and regulations.

The updated version will be published on this page with the revised effective date.

12. Contact Us

If you have any questions, requests or concerns regarding your personal data or this Privacy Policy, please contact:

Masterminds Training & Marketing

Email: info@masterminds28.com

Website: www.masterminds28.com